Shipping

DELIVERIES
RETURNS PROCEDURE AND YOUR RIGHT OF CANCELLATION

You have the right to cancel the contract at any time up to the end of 7 working days after you receive the goods (see below). Goods can be returned to..

  • Ice Hockey UK Returns Department, 2B Birley Moor Road, Sheffield, S12 2AU

To exercise your right of cancellation, you must give written notice to the Supplier by letter or use the contact us page of our website, giving details of the goods ordered and (where appropriate) their delivery. Notification by phone is not sufficient. Please remember to quote your order number in all correspondence.

If you exercise your right of cancellation after the goods have been delivered to you, you will be responsible for returning the goods to the Supplier at your own cost. The goods must be returned to the address shown below in their original state. You must take reasonable care to ensure the goods are not damaged in the meantime or in transit.

Once you have notified the Supplier that you are cancelling the contract, the Supplier will refund or re-credit you within 30 days for any sum that has been paid by you or debited from your credit card for the goods excluding postage (unless goods are faulty or incorrectly sent).

If you do not return the goods as required, the Supplier may charge you a sum not exceeding the direct costs of recovering the goods.